Lean Six Sigma Green Belt (GMC-LSS-GB)

Logistic Operation Case Study

Note:- Please download Assignment Resource for complete Case Study and Solution

Exercise 1

Project Charter

The management team is keen on starting improvement initiative for reducing the truck turn-around

time.Management team has appointed a team to use six sigma methodologies to improve the in-plant logistics operations.Refer the case study on EPL to create Project Charter covering:

• Business case
• Problem Statement
• Goal Statement
• Scope
• Timelines
• Key Roles

Exercise 2

Calculating PPM and Sigma Value (Z), Check Data normality, Draw Histogram and Box plot.

In the table below data for the Truck Turn Around time for Product 1 for 30 days is given.Using the data,calculate mean,median,mode,PPM,and Sigma value for the logistics operations process Capability Cp, CPk, Z Short term, Z long term .The target value for performance metric,TruckTurn-Around Time is 82 minutes( Please refer to the assignment resource for the data on turnaround time).

Exercise 3

Cause and Effect Analysis

Identify the key problem in In-Plant Logistics operations at EPL and conduct cause and effect analysis to identify possible causes.

Exercise 4

Identify the key elements and the relationships between customer requirements and correlation between various process characteristics.